CBRE Excellerate’s Facilities Management Division, has been awarded the Silver Arrow Award for the second consecutive, at this year’s PMR.africa Awards ceremony held on 5 August at The Royal Johannesburg Golf Club in Johannesburg.
Every year, PMR.africa conducts a national survey on external facilities management companies whereby they are evaluated across 19 attributes. These attributes cover many different areas essential to effective facilities management including, but not limited to: customer service and the ability to understand and deliver on the client’s needs, communication, professionalism and systems and processes.
“I am delighted and very proud of the Facilities Management and Precinct teams for once again being recognised for their excellent service and dedication to the business. We strive to not only deliver on a customer’s expectations, but to exceed them. Without the hard work and dedication of the full team, this is simply not possible,” says Rowland Gurnell, Managing Director at CBRE Excellerate Facilities Management.
“Thank you to the teams involved and let’s continue to strive for excellence,” he adds.